Customer service has always been the primary focus of Erb Equipment Companies, believing that Customer Satisfaction comes first and that Customers are our Real Partners! Erb is striving to build a strong Customer base by providing service above and beyond the usual, offering the Best Value, the Best Performance, the Best Product and Yes, the Best Partnerships in the Construction Equipment Business. We don't offer this commitment lightly, in fact, we're holding ourselves and every last employee to these promises:

• We promise to continue "Working Hard To Serve You Better"

• We promise that we will strive to meet or exceed your expectations.

• We will offer the finest products and services On Time, Every Time, at fair and competitive prices.

• If you call us for a repair, we will be there and fix it right the first time.

• We will promise to provide a 90 minute availability on your rental needs.

• We value your business and want to continue to earn and build that relationship to even a stronger Partnership.

Rest assured that we will put forth every effort to earn and prove to you the many benefits in the real Power of the Partnership with Erb, by fulfilling our continued commitment to the Company's primary mission statement, "Working Hard To Serve You Better".  At Erb this mission statement is not just a slogan, it will and must continue to be reality, as all our Team Players put this primary objective into action.

We encourage you to contact us for your equipment needs, as We Continue On Our Journey Towards Excellence. Many thanks for your past business and we look forward to serving your equipment needs in the near future.

Sincerely yours,

 
Robert S. Erb,
President